FREQUENTLY ASKED QUESTIONS
The minimum order is 24 units. We can accommodate our loyal clients if you need less. Tell us about your project and we’ll confirm what applies.
Lead time depends on the product, quantity and technique. In general, allow 15 to 20 business days after you approve your proof. Rush options are available.
Send us your logo in a vector format (.ai, .eps or .pdf), and our team prepares a visual proof before production. If your file needs cleanup, we’ll help.
Embroidery, screen printing, digital printing, engraving and transfers, depending on the product and the look you want. We’ll advise the best option.
Yes. No production starts without your approval of a visual proof, and a sample when needed.
Contact us quickly with a photo and your order number and we’ll find a solution, replacement or fix.
As long as production hasn’t started, changes are often possible. Contact us as early as you can.
Click “Request a quote”, describe your project (product, quantity, logo) and a team member will get back to you quickly with a proposal.
Yes, we ship across Quebec and Canada. We also serve the regions around our branches, in the Eastern Townships and Abitibi.
In many cases, yes: we can provide a sample or test product before running a large quantity. Just ask when requesting your quote.